I recently posted about an ordeal I faced trying to correct a mispelled name on a client’s Form  I-751 receipt. Two pieces of news to report. First USCIS  announced it is changing the hours one can call the National Customer Service Center eliminating Saturday hours but lengthening weekday hours. Saturday hours were a bit misleading as attorneys could not call for clients on Saturdays, so, from an attorney perspective, good riddance. Hours are now 8 a.m. to 6 p.m. Monday through Friday in all time…

  It used to be that if you had a problem with a case with USCIS, you had no real options other than wait and wait years and years. Talking to an information officer was nearly impossible, as lines wrapped around city blocks to talk to one. Then, USCIS instituted a system where customers made appointments to speak with an officer, Infopass. Lines dropped precipitously, either because people caught on that changes in the law in the 1990’s made getting…