When you have a question about your case, USCIS wants you to call their National Customer Service Center. USCIS is trending away from other sources of information for its customers, convincing itself that the NCSC is maturing into a fine, centralized source of customer service. Clients report to me all kinds of ridiculous information and advice [one hapless client, a Marine with three tours in Iraq, so conscientious about his case that, before he retained me, he called the NCSC…