On June 11, 2013, I wrote about how when an attorney calls the USCIS National Customer Service Center (NCSC)  the wait is more than an hour, but when an alien calls about his or her own case, he or she gets nearly immediate help. It turns out I was not just being paranoid. Lawyers were being treated differently. The NCSC works on a two-tier system. Normal inquiries go to Tier One and “unique and complex cases,” i.e., cases you actually…

To every action there is an equal and opposite reaction. Just as in Newton’s Third Law of Motion, so it seems to be with U.S. Citizenship and Immigration Services. By way of background, a problem with immigration law administration is that there are huge numbers of people seeking great numbers of different benefits. There are infinite ways that a case becomes unusual, hard to easily categorize, and hard to adjudicate. Things get complicated fast. Cases sometimes get mis-categorized, misunderstood, and…