Widespread are complaints about customer service. People talk and write about insufferable time put on hold when calling for help, being transferred from customer service representative to customer service representative, and long waits until someone who can make a decision is located and a decision is made. As bad as any customer service complaint you may have about your credit card company, utility company, mortgage company, or bank, compared to USCIS, they are head and shoulders above the service USCIS…