Disappointing USCIS customer service redux
Saturday, March 23rd, 2013I recently posted about an ordeal I faced trying to correct a mispelled name on a client’s Form I-751 receipt. Two pieces of news to report. First USCIS announced it is changing the hours one can call the National Customer Service Center eliminating Saturday hours but lengthening weekday hours. Saturday hours were a bit misleading as attorneys could not call for clients on Saturdays, so, from an attorney perspective, good riddance. Hours are now 8 a.m. to 6 p.m. Monday through Friday in all time…