Archive for March, 2013

Disappointing USCIS customer service redux

Saturday, March 23rd, 2013

I recently posted about an ordeal I faced trying to correct a mispelled name on a client’s Form  I-751 receipt. Two pieces of news to report. First USCIS  announced it is changing the hours one can call the National Customer Service Center eliminating Saturday hours but lengthening weekday hours. Saturday hours were a bit misleading as attorneys could not call for clients on Saturdays, so, from an attorney perspective, good riddance. Hours are now 8 a.m. to 6 p.m. Monday through Friday in all time…

USCIS provides more contact options, but still disappoints in customer service

Tuesday, March 19th, 2013

  It used to be that if you had a problem with a case with USCIS, you had no real options other than wait and wait years and years. Talking to an information officer was nearly impossible, as lines wrapped around city blocks to talk to one. Then, USCIS instituted a system where customers made appointments to speak with an officer, Infopass. Lines dropped precipitously, either because people caught on that changes in the law in the 1990’s made getting…

What if he was a foreigner?

Sunday, March 17th, 2013

Trey Anastasio Trey Anastasio of the rock group Phish was arrested in December 2006 in Whitehall, New York, for illegally possessing hydrocodone, Percocet and Xanax. He went through drug court and afterwards his conviction was reduced to a misdemeanor. A conviction for possessing drugs is a deportable offense and also subjects one to mandatory detention while the case is pending. Being a drug addict or abuser is also a grounds of deportability and a ground of removability  which requires detention while…

Lengthy detention policy for asylees, redux

Sunday, March 17th, 2013

On January 20, 2013, I wrote of of ICE’s de facto lengthy detention of asylum seekers. When an alien approaches the border and asks for asylum, the normal procedure is that he or she be arrested and detained until two things happen. First he or she must be interviewed by an asylum officer for a “credible fear interview.” If he or she passes this interview, then ICE will make a custody determination – evaluating documentation provided by the detainee about his or…